Refund & Return Policy

Effective Date: 11/12/2026

At Gani Electrical Work, we are committed to providing reliable and high-quality electrical services. This Refund & Return Policy outlines the terms under which refunds or returns may be considered.

1. Service-Based Business Policy

As we provide electrical repair, installation, wiring, maintenance, and AC service & repair services, most of our offerings are service-based and non-returnable in nature.

2. Refund Eligibility

Refunds may be considered under the following conditions:

• If a service was paid for but not delivered due to our inability to provide the service.
• If duplicate payment was made by mistake.
• If cancellation is requested before the technician arrives at the location.

All refund requests must be made within 48 hours of payment.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• After successful completion of the service.
• If the issue arises due to pre-existing electrical faults not disclosed earlier.
• If a third party modifies or tampers with the electrical work after completion.
• If damage is caused due to improper usage or external factors beyond our control.

4. Material Returns (If Applicable)

If any electrical materials or parts are supplied separately:

• Returns will only be accepted if the item is unused, undamaged, and in original condition.
• Return requests must be made within 24 hours of delivery.
• Installation or used materials are not eligible for return.

5. Refund Process

• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued via the original payment method or bank transfer.

6. Cancellation Policy

• Customers may cancel service before technician dispatch without charges.
• Cancellation after technician dispatch may incur a visit or inspection fee.

7. Contact for Refund Requests

To request a refund or cancellation, please contact:

Gani Electrical Work
Gurugram
Phone: 8116514131
Email: ogani433@gmail.com